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  • The primary purpose of the position is to maximise sales opportunities achieving dealer objectives through excellent customer service, reporting to the Parts Manager.

  • Attend to queries and/or complaints from customers timeously
  • Handle both Internal sales and Counter Sales
  • Communicate with customers and suppliers on the delivery of goods and services
  • Responsible for processing and managing sales orders
  • Responsible for preparing quotations as per customer requirements / queries
  • Daily ordering of goods and products and helping external sales staff with quotes and orders
  • Assist clients with any technical or sales enquiries and to liaise with local suppliers
  • Handle telephonic enquiries from customers in a professional manner and ensure orders are processed timeously
  • Assist the sales team as and when required
  • Pursue orders by actively contacting customers telephonically on a weekly basis

  • Must have parts sales experience within the Motor industry. Volvo, Haval and/or Suzuki brand knowledge will be advantageous.
  • High product knowledge as well as offering product solutions to customers
  • Ability to follow up on all active prospects and update customer data base regularly
  • Manage the sales process ensuring timeous deliveries
  • Ability to effectively manage achievement of targets through monitoring of progress
  • Efficient in administration duties
  • Able to ensure policies and procedures relevant to the business are adhered to
  • Ability to monitor and control stock
  • Ability to retain current customers for repeat business as well as acquire new business
  • Matric
  • Fully computer literate
  • Ability to maintain good relationships internally and externally
  • Ability to cold call
  • Excellent communication using all mediums verbal, electronic etc.
  • Team-player
  • Able to initiate contact with customers
  • Excellent negotiation skills
  • The ideal candidate must have at least 2 years’ experience as a Parts Sales Executive within the motor industry.
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