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  • Manage the entire sales process from customer inquiries to closing deals
  • Monitor and analyse sales performance metrics to identify areas for improvement
  • Train and develop sales staff to enhance their product knowledge and customer service skills

  • Forecasts goals and objectives for sales, gross and key expenses on a monthly and annual basis
  • Hires, motivates, counsels and monitors the performance of all used-vehicle sales employees
  • Prepares and administers an annual operating forecast and budget for the used-vehicle sales department
  • Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals
  • Ensures proper follow-up of all potential buyers
  • Maintains vehicle inventory
  • Monitors customers likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock
  • Conducts daily and weekly sales and sales training meetings
  • Establishes and enforces product-knowledge standards
  • Helps salespeople close deals
  • Ensures 100 percent turnover of each customer to F&I
  • Communicates daily with the new-vehicle sales manager regarding units needed for used-vehicle inventory
  • Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales
  • Appraises all incoming used vehicles
  • Ensures that cosmetic and mechanical reconditioning is performed within the dealership’s cost and time limitations
  • Plans and controls the display of used vehicles
  • Assists in the development of advertising campaigns and other promotions
  • Keeps abreast of auto auction activity and prices and attends auctions on a regular basis
  • Maintains professional appearance
  • Other tasks as assigned.

  • Experience required – at least 5 years’ experience
  • Driver’s License – code 8
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