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  • Receiving Management: The Receiving and Dispatch Controller is responsible for managing the receiving of goods and ensuring that goods are received on time and in good condition. This involves coordinating with suppliers, managing the receiving schedule, and ensuring that goods are properly inspected and documented upon receipt.
  • Dispatch Management: The Receiving and Dispatch Controller is responsible for managing the dispatch of goods and ensuring timely delivery to customers. This involves coordinating with transport companies, managing delivery schedules, and tracking delivery times. Ensuring that goods are properly inspected and documented upon receipt.
  • Warehouse Management: The Receiving and Dispatch Controller is responsible for managing warehouse operations related to receiving and dispatching goods, including managing inventory levels, organizing warehouse space, and implementing safety procedures to ensure a safe work environment.
  • Customer Service: The Receiving and Dispatch Controller is responsible for ensuring high levels of customer service by providing timely and accurate information to customers, resolving customer complaints or issues related to receiving and dispatching goods, and ensuring that customers are satisfied with their purchases and services.
  • Reporting: The Receiving and Dispatch Controller is responsible for generating regular reports on operational performance related to receiving and dispatching goods, including inventory levels, receiving and dispatch performance, and customer service metrics. These reports help identify areas for improvement and guide decision-making in the department.

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